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Account.

Need to update your password or change your account details? Find answers on a range of topics related to login, your data, details and account information.

Latest Articles.

When adding your vehicle to your BMW ConnectedDrive Account, you have the option of entering your license plate number. In line with the Vehicle Identification Number entry the entry field for the license plate number can be found under "Vehicle description (e.g. number plate or short name)".
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You control the approval and revocation of approvals for use of BMW CarData by third parties via the Internet portal of your BMW ConnectedDrive account.
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You can revoke the booking of a BMW ConnectedDrive Service within 14 days. 
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If you do not see a charging history in the charging portal after using the BMW Digital Charging Service, the mobile phone connection to your vehicle or the connection to your BMW i Wallbox Connect may have been interrupted.
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Login to the BMW ConnectedDrive Customer Portal on the Internet with your username and password. In the Customer Portal, select "Manage vehicles", "Remove vehicle" and confirm the vehicle to be removed.
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The displayed status of your BMW i or BMW i Performance dates from the end of your last journey. During parking, data exchange only takes place in an emergency - for example if the battery is too low.
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Yes, you can see the charging history even after your BMW Digital Charging Service has expired, as long as your home charging location exists. 
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You will receive a refund for BMW ConnectedDrive Services already paid for using the same means of payment you used for the booking.
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Select "Forgot password" on the homepage of the BMW ConnectedDrive Customer Portal on the Internet. You can then reset your password using your email address.
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Yes, you can manage several vehicles in your BMW charging portal if you have booked the BMW Digital Charging Service for several vehicles and all vehicles are assigned to a BMW ConnectedDrive user account.
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Login to the BMW ConnectedDrive Customer Portal on the Internet or to the BMW Connected App with your username and password.
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By storing and synchronizing your driver profile in the BMW ConnectedDrive Cloud, you can use your individual settings and information such as your name, profile picture, navigation destinations or preferred climate settings in any compatible BMW - for example in rental cars, on business trips or in shared company cars.
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The BMW ConnectedDrive Customer Portal on the Internet displays more data on the current status of BMW i and BMW i Performance Vehicles - for example, to control and monitor the charging process.
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Yes. About the settings in the BMW ConnectedDrive Customer Portal.
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No. BMW has no influence on this. If you have any questions, please contact the third party/service provider directly.
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To book BMW ConnectedDrive Services in your vehicle, you need the option ConnectedDrive Services (SA 6AK) and an active BMW ConnectedDrive account with a saved means of payment.
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BMW ConnectedDrive Services are vehicle specific. If a vehicle is sold or changes owner previously booked services remain active until the expiration date. No reimbursement is possible for the remainder of the services' runtime. Important: In case you have sold your vehicle, please remove the vehicle from your BMW ConnectedDrive Portal account by selecting "Manage Vehicles".
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All invoices can be found in the BMW ConnectedDrive Portal. In the menu "My Account" select "My Invoices". Here you have the option of viewing your invoices digitally, over a certain timeframe as well as downloading the invoices.
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The BMW ConnectedDrive Store enables the booking or extension of services via the BMW Connected Customer Portal on the Internet or in the vehicle.
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No, because BMW CarData is a free service from BMW ConnectedDrive. BMW CarData requires an active BMW ConnectedDrive contract. You do not need to book any other BMW ConnectedDrive Services in order to use CarData.
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