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Account.

Need to update your password or change your account details? Find answers on a range of topics related to login, your data, details and account information.

Latest Articles.

For BMW ConnectedDrive Services, data is linked to the Vehicle Identification Number of your vehicle, but not to your name. Services based on anonymous data are not linked to your Vehicle Identification Number. The assignment of data to your name is only done for personalised services such as Remote Services.
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Adding a new vehicle can take up to 24 hours. You may not yet have added a vehicle to your BMW ConnectedDrive account or you may have removed a vehicle that has already been added.
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Only persons who need the information to provide BMW ConnectedDrive Services. The group of persons is checked regularly. Only to the extent necessary to provide ConnectedDrive Services will data be transmitted to service providers commissioned to provide the services. Data is used by the service provider exclusively to provide the service and deleted after processing.
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BMW has introduced a new user management system "My BMW". With this system it is possible to log in with the same access data on all BMW websites. In case you have already registered for the BMW websites in My BMW you can use this access data to log in to My BMW ConnectedDrive.
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We recommend a "BMW CarData Reset" in your BMW ConnectedDrive Customer Portal to reset all BMW CarData settings. This will irrevocably delete all data releases for your vehicle and all archive files.
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Yes, you can link your personal driver profile to your vehicle key, Digital Key or PIN. These activate the settings of your driver profile in the vehicle.
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You can request a BMW CarData transaction report via the BMW ConnectedDrive Portal.
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You must first link your BMW i or BMW i Performance Vehicle to your BMW ConnectedDrive account via the BMW ConnectedDrive Customer Portal on the Internet or the BMW Connected App.
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If you do not yet have login data, select "Register" on the homepage of the BMW ConnectedDrive Customer Portal on the Internet. For registration or login, you need your email address and a password of your choice.
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Only partner companies / third parties / service providers registered with BMW after you have given your consent.
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