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About Device

Device.

Find the latest information related to BMW ConnectedDrive functionality and features on mobile phones and other smart devices.

Latest Articles.

A Samsung Galaxy smartphone (A5/ 2017, A7/ 2017, S7, S7 Edge, S8, S8 Plus, S9, S9 Plus, S10, S10 Plus, Note8, Note9) with an Android version 8.0 or higher is required.
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Yes. To uninstall the BMW Download Manager after a USB Map Update, select "Settings" and "Uninstall" from the Download Manager menu.
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No. You can download a USB Map Update from BMW ConnectedDrive via your BMW ConnectedDrive Customer Portal on the Internet.
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An Android software version of 8.0 or higher is required in order to use the Digital Key.
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Connecting your new vehicle to your ConnectedDrive account takes some days.
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For the communication between the smartphone and the vehicle the Digital Key uses NFC Technology (Near Field Communication) , an international standard for contactless data exchanges over short distances. 
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Yes. BMW recommends reloading the BMW Download Manager for each USB Map Update from BMW ConnectedDrive in order to guarantee optimum data transfer.
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For the use of BMW Apps in the vehicle with an iPhone the BMW Connected App is not necessary. For the use of BMW Apps in the vehicle with an Android Smartphone the BMW Connected App must also be installed on the smartphone.
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In the main menu of the BMW Connected App select "Vehicle" and then select the vehicle to be deleted from the account. Confirm "Delete" by swiping from right to left.
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To download the USB Map Update of BMW ConnectedDrive you need Microsoft Windows 7 or higher. For an Apple computer, Mac OS X 10.11 or higher.
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No. The My Car Is Born feature is currently only available for Apple iPhone or Apple iPad.
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No. The USB Map Updates from BMW ConnectedDrive do not require a specific USB standard (1.0, 2.0, 3.0) for either computer download or vehicle upload.
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No. If you use Apple CarPlay in combination with your Apple iPhone in your vehicle, you will not be able to use another device via Bluetooth.
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Yes, while using Apple CarPlay, other devices can use your vehicle's Wi-Fi hotspot. Only the Apple iPhone connected to your vehicle for Apple CarPlay cannot use your vehicle's Wi-Fi hotspot.
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No, Facebook is currently not available. An overview of available apps can be found at: www.apple.com/ios/CarPlay/.
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You must have at least an iPhone 5 with iOS version 9.3 or higher. You must activate Siri, Wi-Fi and Bluetooth in the "Settings" menu of your smartphone.
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Yes. The next time you open the BMW Download Manager, the download of the USB Map Update from BMW ConnectedDrive will continue automatically.
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If you have access to your vehicle, you can revoke individual or all Digital Keys of the BMW ConnectedDrive Service Digital Key. If you no longer have access to the vehicle, you can contact ConnectedDrive Customer Service and they will remove your keys for you.
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It is possible that you must first disconnect an existing Bluetooth connection between your vehicle and your Apple iPhone. Following this reconnect your vehicle and confirm the use of Apple CarPlay.
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The download of a BMW Remote Software Upgrade via the BMW Connected App increases the speed compared to the download in the vehicle.
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