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About Device

Device.

Find the latest information related to BMW ConnectedDrive functionality and features on mobile phones and other smart devices.

Latest Articles.

Under “Manage mobile devices”, make sure that your smartphone is paired correctly and the function “Apps” is activated for the connected device. The BMW Connected App as well as selected and BMW approved apps, such as Spotify or TuneIn, can be used in the vehicle via “Media/Radio”, “Navigation” and “ConnectedDrive”, depending on the function. Android users must also have installed and started the BMW Connected App on their smartphone in order to use apps in the vehicle.
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In the main menu of the BMW Connected App select "Vehicle" and then select the vehicle to be deleted from the account. Confirm "Delete" by swiping from right to left.  
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For questions concerning your mobile device more information can be found in the instruction manual of your mobile device as well as by contacting the mobile device manufacturer or your mobile network provider. 
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You can check if your Android Smartphone is able to use Screen Mirroring via the Bluetooth compatibility matrix under the menu item "Screen Mirroring" at www.bmw.com/bluetooth. Apple iPhones do not support this function.
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The Key Card is just like a hardware key. That means it can be replaced via the spare parts process at the dealership, e. g. when it was lost. However, it is not possible to order additional cards, i. e. having several cards active at the same time.
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A Samsung Galaxy smartphone (A5/ 2017, A7/ 2017, S7, S7 Edge, S8, S8 Plus, S9, S9 Plus, Note8, Note9) with an Android version 8.0 or higher is required.
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Upon switching on the phone function in the vehicle the last connected mobile device is automatically searched. If the device is not found within a certain time period the vehicle will automatically search the next mobile device in the list of mobile devices. It is possible for the vehicle to go through the list several times.
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iOS: Currently, the A4A “Apps for automotive (A4A)” technology can be used in a BMW with the Apple iPhone (starting from 5S and iOS 11.0 or higher).  Android: Use your App via Bluetooth connection with selected Android smartphones from Android 4.2. Note, that the BMW Connected Android app also needs to be installed and opened on your Android device and Bluetooth as connection type.  
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The card is splash-water proof, but is not advised to keep it under water for a long time.
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For the use of BMW Apps in the vehicle with an iPhone the BMW Connected App is not necessary. For the use of BMW Apps in the vehicle with an Android Smartphone the BMW Connected App must also be installed on the smartphone.   
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It is recommended that you remove all Digital Keys in the BMW Connected app before deinstalling it, e. g. when you plan to sell the smartphone.
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iOS at least version 9.3. Android at least version 5.0. Please make sure that your mobile device is able to download the required software version. More information can be provided by the respective manufacturer.
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Log in to your BMW ConnectedDrive Account in the BMW Connected App and make sure that your vehicle is added to your account. Select the menu “Digital Key” to check the compatibility of your smartphone.  
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Yes. The BMW Connected App must be installed on your smartphone to use the Digital Key. In addition your vehicle must be added to your ConnectedDrive Account.   
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An Android software version of 8.0 or higher is required in order to use the Digital Key.
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The data transmission of the service "Internet" in your BMW is enabled though the built-in vehicle SIM card. Via the iDrive Controller the menu as well as the entries are controlled. Content is displayed via the head unit of your BMW. A data connection via your smartphone is therefore not necessary.
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No. Once the Digital Key is recognized, it can be removed and the engine can be started within 30 seconds.
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No. You can only activate the Digital Key on one smartphone. 
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The use of BMW Connected is free of charge.
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Open the website www.bmw.com/bluetooth to check whether your smartphone is compatible with your BMW. Prior to reconnecting: Delete your vehicle from the list of known devices in your smartphone's Bluetooth menu. Delete your smartphone from the list of known devices under "manage mobile devices" in your vehicle. The pairing process must be carried out within 30 seconds after the code is displayed in the vehicle.
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