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About Device

Device.

Find the latest information related to BMW ConnectedDrive functionality and features on mobile phones and other smart devices.

Latest Articles.

A Samsung Galaxy smartphone (A5/ 2017, A7/ 2017, S7, S7 Edge, S8, S8 Plus, S9, S9 Plus, S10, S10 Plus, Note8, Note9) with an Android version 8.0 or higher is required.
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Yes. To uninstall the BMW Download Manager after a USB Map Update, select "Settings" and "Uninstall" from the Download Manager menu.
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Connecting your new vehicle to your ConnectedDrive account takes some days.
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To download the USB Map Update of BMW ConnectedDrive you need Microsoft Windows 7 or higher. For an Apple computer, Mac OS X 10.11 or higher.
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No. You can download a USB Map Update from BMW ConnectedDrive via your BMW ConnectedDrive Customer Portal on the Internet.
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For the use of BMW Apps in the vehicle with an iPhone the BMW Connected App is not necessary. For the use of BMW Apps in the vehicle with an Android Smartphone the BMW Connected App must also be installed on the smartphone.
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For the communication between the smartphone and the vehicle the Digital Key uses NFC Technology (Near Field Communication) , an international standard for contactless data exchanges over short distances. 
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No. The USB Map Updates from BMW ConnectedDrive do not require a specific USB standard (1.0, 2.0, 3.0) for either computer download or vehicle upload.
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Yes. BMW recommends reloading the BMW Download Manager for each USB Map Update from BMW ConnectedDrive in order to guarantee optimum data transfer.
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No. The My Car Is Born feature is currently only available for Apple iPhone or Apple iPad.
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In the main menu of the BMW Connected App select "Vehicle" and then select the vehicle to be deleted from the account. Confirm "Delete" by swiping from right to left.
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BMW recommends using Wi-Fi to download a BMW Remote Software Upgrade via the BMW Connected App of your smartphone. To do this, select "automatic download if Wi-Fi is available" in your smartphone settings for the BMW Connected App. This means that you have no additional costs or high data consumption in your mobile data network. 
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An Android software version of 8.0 or higher is required in order to use the Digital Key.
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The USB Map Update of BMW ConnectedDrive requires a USB memory with at least 32 GB storage capacity. Not all USB memory devices have the complete specified storage volume.
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No. The data is transferred to the BMW server via the permanently installed SIM card in the vehicle and from there to the third party/service provider.
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You must have at least an iPhone 5 with iOS version 9.3 or higher. You must activate Siri, Wi-Fi and Bluetooth in the "Settings" menu of your smartphone.
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iOS version 9.3 or higher , Android version 5.0 or higher. Please make sure that your smartphone can download the required software version. For further information, please contact the manufacturer.
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The cost of a BMW Remote Software Upgrade via the BMW Connected App of your smartphone depends on your Wi-Fi usage or your mobile data tariff. 
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If you have access to your vehicle, you can revoke individual or all Digital Keys of the BMW ConnectedDrive Service Digital Key. If you no longer have access to the vehicle, you can contact ConnectedDrive Customer Service and they will remove your keys for you.
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Check www.bmw.de/bluetooth to see if your smartphone is compatible with your vehicle. Before a repetition: Delete the vehicle from the Bluetooth menu of your smartphone if it is already stored as a known device. Delete your smartphone in the vehicle under "Manage mobile devices" if it is already listed as a known device. You must login within 30 seconds of the code being displayed.
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