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About Device

Device.

Find the latest information related to BMW ConnectedDrive functionality and features on mobile phones and other smart devices.

Latest Articles.

For the communication between the smartphone and the vehicle the Digital Key uses NFC Technology (Near Field Communication) , an international standard for contactless data exchanges over short distances. 
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Connecting your new vehicle to your ConnectedDrive account takes some days.
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No. You can download a USB Map Update from BMW ConnectedDrive via your BMW ConnectedDrive Customer Portal on the Internet.
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BMW recommends using Wi-Fi to download a BMW Remote Software Upgrade via the BMW Connected App of your smartphone. To do this, select "automatic download if Wi-Fi is available" in your smartphone settings for the BMW Connected App. This means that you have no additional costs or high data consumption in your mobile data network. 
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To download the USB Map Update of BMW ConnectedDrive you need Microsoft Windows 7 or higher. For an Apple computer, Mac OS X 10.11 or higher.
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Yes. To uninstall the BMW Download Manager after a USB Map Update, select "Settings" and "Uninstall" from the Download Manager menu.
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The USB Map Update of BMW ConnectedDrive requires a USB memory with at least 32 GB storage capacity. Not all USB memory devices have the complete specified storage volume.
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A Samsung Galaxy smartphone (A5/ 2017, A7/ 2017, S7, S7 Edge, S8, S8 Plus, S9, S9 Plus, S10, S10 Plus, Note8, Note9) with an Android version 8.0 or higher is required.
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In the main menu of the BMW Connected App select "Vehicle" and then select the vehicle to be deleted from the account. Confirm "Delete" by swiping from right to left.
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No. If you use Apple CarPlay in combination with your Apple iPhone in your vehicle, you will not be able to use another device via Bluetooth.
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No. The data is transferred to the BMW server via the permanently installed SIM card in the vehicle and from there to the third party/service provider.
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For the use of BMW Apps in the vehicle with an iPhone the BMW Connected App is not necessary. For the use of BMW Apps in the vehicle with an Android Smartphone the BMW Connected App must also be installed on the smartphone.
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An Android software version of 8.0 or higher is required in order to use the Digital Key.
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The download of a BMW Remote Software Upgrade via the BMW Connected App increases the speed compared to the download in the vehicle.
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The cost of a BMW Remote Software Upgrade via the BMW Connected App of your smartphone depends on your Wi-Fi usage or your mobile data tariff. 
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The Key Card is just like a hardware key. That means it can be replaced via the spare parts process at the dealership, e. g. when it was lost. However, it is not possible to order additional cards, i. e. having several cards active at the same time.
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No. The My Car Is Born feature is currently only available for Apple iPhone or Apple iPad.
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Yes, while using Apple CarPlay, other devices can use your vehicle's Wi-Fi hotspot. Only the Apple iPhone connected to your vehicle for Apple CarPlay cannot use your vehicle's Wi-Fi hotspot.
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No, Facebook is currently not available. An overview of available apps can be found at: www.apple.com/ios/CarPlay/.
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Log in to your BMW ConnectedDrive Account in the BMW Connected App and make sure that your vehicle is added to your account. Select the menu "Digital Key" to check the compatibility of your smartphone.
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