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About Device

Device.

Find the latest information related to BMW ConnectedDrive functionality and features on mobile phones and other smart devices.

Latest Articles.

iOS version 9.3 or higher , Android version 5.0 or higher. Please make sure that your smartphone can download the required software version. For further information, please contact the manufacturer.
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Log in to your BMW ConnectedDrive Account in the BMW Connected App and make sure that your vehicle is added to your account. Select the menu "Digital Key" to check the compatibility of your smartphone.
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Yes. The BMW Connected App must be installed on your smartphone to use the Digital Key. In addition your vehicle must be added to your ConnectedDrive Account.
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For iPhones a software version from iOS 11.0 is required. For Android smartphones a software version from 6.0. is required  
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No. The data is transferred to the BMW server via the permanently installed SIM card in the vehicle and from there to the third party/service provider.
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Use a USB device that is FAT32 formatted and at least 32GB.
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Check www.bmw.de/bluetooth to see if your smartphone is compatible with your vehicle. Before a repetition: Delete the vehicle from the Bluetooth menu of your smartphone if it is already stored as a known device. Delete your smartphone in the vehicle under "Manage mobile devices" if it is already listed as a known device. You must login within 30 seconds of the code being displayed.
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The friend also needs to have a capable Samsung Galaxy smartphone with Android 8.0 or higher, the BMW Connected App installed, and an active ConnectedDrive account.
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BMW recommends using Wi-Fi to download a BMW Remote Software Upgrade via the BMW Connected App of your smartphone. To do this, select "automatic download if Wi-Fi is available" in your smartphone settings for the BMW Connected App. This means that you have no additional costs or high data consumption in your mobile data network. 
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If a BMW Remote Software Upgrade is available, you will receive a push notification in the BMW Connected App on your smartphone. You can start the download directly and then transfer the BMW Remote Software Upgrade to your vehicle via Wi-Fi (Android) or Bluetooth and Wi-Fi (Apple iOS). You can start the installation of the BMW Remote Software Upgrade in the vehicle in the "Car", "General settings" and "Remote Software Upgrade" menu.
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The cost of a BMW Remote Software Upgrade via the BMW Connected App of your smartphone depends on your Wi-Fi usage or your mobile data tariff. 
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The USB Map Update of BMW ConnectedDrive requires a USB memory with at least 32 GB storage capacity. Not all USB memory devices have the complete specified storage volume.
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BMW recommends a USB drive formatted in "FAT32" or "exFAT".
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No. You can only activate the Digital Key on one smartphone.
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No. Your vehicle is offline during a BMW Remote Software Upgrade and cannot be opened or locked using the Remote Services of your BMW Connected App. 
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No. You can only download the BMW Remote Software Upgrade via the BMW Connected App and transfer it to your vehicle. The installation is carried out by the vehicle.
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When downloading a BMW Remote Software Upgrade via the BMW Connected App on your smartphone, make sure you have a stable Wi-Fi or mobile phone connection. Make sure your smartphone has enough battery and memory capacity.
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No. The connection is always wireless via Wi-Fi or Bluetooth.
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The Key Card is just like a hardware key. That means it can be replaced via the spare parts process at the dealership, e. g. when it was lost. However, it is not possible to order additional cards, i. e. having several cards active at the same time.
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The BMW Download Manager for the BMW ConnectedDrive Service USB Map Update has a data volume of approximately 40 MB.
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