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What is "Concierge Service"?

What is "Concierge Service"?

A personal consultant answers your call around the clock, 365 days a year. The "Concierge Service" can be used only in the vehicle. To start a request, select: CONNECTEDDRIVE/CONCIERGE SERVICE. A voice connection to the BMW call centre is established and you are connected to an agent within a few seconds. BMW ConnectedDrive customers may use the information service free of charge. There are no connection costs for you.
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