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Vehicle.

Get information and instructions related to the operation of BMW ConnectedDrive in your vehicle.

Latest Articles.

Yes. BMW Roadside Assistance can restore your vehicle to get back on the road again even after a BMW Remote Software Upgrade has been aborted several times. However, not all BMW Roadside Assistance vehicles in all BMW ConnectedDrive countries have the necessary equipment. Contact your BMW Service Partner.
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If an error occurs during the installation of a BMW Remote Software Upgrade, measures for recovery are automatically started. If these measures are unsuccessful, the vehicle automatically switches to fail safe mode. Engine start is no longer possible in this mode. Contact your BMW Service Partner.
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BMW ConnectedDrive driver profiles store your individual settings such as radio stations, navigation destinations, favourite buttons, seat, mirror and steering column positions. In addition, the settings of Head-Up Display, air conditioning, driver assistance systems and driving dynamics are also stored.
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The BMW Digital Charging Service is available for all BMW i and BMW i Performance Vehicles. 
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You will use the username and password of your BMW ConnectedDrive account to access your personal data in the vehicle.
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The BMW ConnectedDrive Service BMW Teleservices notifies the BMW Service Partner you have stored in the BMW ConnectedDrive Customer Portal or in the Connected App when service is required.
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In addition to your username, you can save an abbreviated vehicle login to make it easier to login to the vehicle. You can also login to My BMW ConnectedDrive using the vehicle login.
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A private sub-network of a mobile service provider, accessible only to BMW vehicles, transmits the data to a server operated by BMW. The secure connection is established via a SIM card installed in the vehicle ex works.
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Yes, different Bluetooth functions can be active at the same time. After the smartphone is successfully paired, select the connected device under "Mobile devices" and activate or deactivate the respective functions, such as "Telephone", "Bluetooth-Audio" or "Apps".  
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No. Your BMW dealer must activate the "My Car Is Born" function using a welcome code. The function ends when your vehicle is handed over to your BMW dealer.
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It is possible that your vehicle does not have a mobile network connection , for example in underground parking garages. Move the vehicle to a different location and update the BMW Services again.
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Check your selected data connection. Audio playback for the connection between an Apple iPhone and "BMW Apps" in your vehicle is via USB connection, the BMW Snap-In Adapter or Bluetooth. Android smartphones play audio exclusively via Bluetooth. 
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The BMW Intelligent Personal Assistant is part of the option BMW Live Cockpit Professional (SA 6U3). In order to use all functions (e.g. In-Car Experiences) the BMW Connected Package Professional (SA 6C3/ SA 6C4) is required as well.
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In the vehicle, select "ConnectedDrive" and "BMW Online". Then select "Options" on your iDrive Controller and select "User Login" to enter your email address and password. Confirm both with "OK".
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You may have selected a charging time that is too short for the BMW Digital Charging Service or a connection error may have occurred. 
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Vehicles with the BMW Operating System BMW OS 7 require the option BMW Live Cockpit Plus (SA 6U2) in combination with the option Connected Package Plus (SA 6C2) or the option Live Cockpit Professional (SA 6U3) in combination with the option Connected Package Professional (SA 6C3/4) to use Apple Car Play.
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The "My Car is born" feature is an innovative way to share information with you about the manufacturing and delivery of your new vehicle. You will receive a number of updates on the status of your order in the BMW Connected App, along with additional options and services tailored to your needs (only available in some markets).
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No. Normally, households have an electricity tariff that is billed centrally with a meter. You can also use this to charge your BMW i or BMW i Performance Vehicle with BMW Digital Charging Service.
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No. Since these models do not have the NFC Sensors built in, a retrofit is not possible.
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Select "Settings" and "Profiles" in your BMW. Select "Import profile", connect a "USB storage device" and confirm with "OK".
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