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Get information and instructions related to the operation of BMW ConnectedDrive in your vehicle.

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No. It is not possible to interrupt the approx. 20-minute installation of a BMW Remote Software Upgrade.
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The BMW Intelligent Personal Assistant is part of the option BMW Live Cockpit Professional (SA 6U3). In order to use all functions (e.g. In-Car Experiences) the BMW Connected Package Professional (SA 6C3/ SA 6C4) is required as well.
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You will use the username and password of your BMW ConnectedDrive account to access your personal data in the vehicle.
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No. Your BMW dealer must activate the "My Car Is Born" function using a welcome code. The function ends when your vehicle is handed over to your BMW dealer.
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You may have selected a charging time that is too short for the BMW Digital Charging Service or a connection error may have occurred. 
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Vehicles with the BMW Operating System BMW OS 7 require the option BMW Live Cockpit Plus (SA 6U2) in combination with the option Connected Package Plus (SA 6C2) or the option Live Cockpit Professional (SA 6U3) in combination with the option Connected Package Professional (SA 6C3/4) to use Apple Car Play.
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The BMW ConnectedDrive Service BMW Teleservices notifies the BMW Service Partner you have stored in the BMW ConnectedDrive Customer Portal or in the Connected App when service is required.
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Select "Settings" and "Profiles" in your BMW. Select "Import profile", connect a "USB storage device" and confirm with "OK".
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A private sub-network of a mobile service provider, accessible only to BMW vehicles, transmits the data to a server operated by BMW. The secure connection is established via a SIM card installed in the vehicle ex works.
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Technical requirement for the use of the BMW Intelligent Personal Assistant in the vehicle is a BMW Live Cockpit Professional with a fully digital instrument display. In order to use all functions (e.g. In-Car Experiences) the BMW Connected Package Professional (SA 6C3/ SA 6C4) is required as well. Prices, offers and runtimes may vary depending on country and vehicle.
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The BMW Digital Charging Service is available for all BMW i and BMW i Performance Vehicles. 
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No. Your vehicle prevents the transmission by the function "Screen Mirroring" from a speed of 7 KM/H.
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In addition to your username, you can save an abbreviated vehicle login to make it easier to login to the vehicle. You can also login to My BMW ConnectedDrive using the vehicle login.
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BMW ConnectedDrive driver profiles store your individual settings such as radio stations, navigation destinations, favourite buttons, seat, mirror and steering column positions. In addition, the settings of Head-Up Display, air conditioning, driver assistance systems and driving dynamics are also stored.
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The BMW ConnectedDrive Store is located in the "ConnectedDrive" menu of your vehicle.
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Yes. BMW Roadside Assistance can restore your vehicle to get back on the road again even after a BMW Remote Software Upgrade has been aborted several times. However, not all BMW Roadside Assistance vehicles in all BMW ConnectedDrive countries have the necessary equipment. Contact your BMW Service Partner.
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It is possible that your vehicle does not have a mobile network connection , for example in underground parking garages. Move the vehicle to a different location and update the BMW Services again.
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Keep calm. A voice connection to the BMW Call Centre will be established. Safety reasons mean that you cannot terminate the voice connection yourself. Tell the person you are talking to the reason for the emergency call. If you do not respond to the Call Centre agent's questions, he/she will assume that there is an emergency situation and will inform the nearest emergency services unit of an accident. You must therefore report that you have triggered the emergency call by accident; otherwise you may incur financial costs.
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If you charge at home with the BMW Digital Charging Service, a BMW i Wallbox Connect and the charging mode "Intelligent charging", you do not need to make any changes for charging at public charging stations. Otherwise, you should change the charging mode to "Charge immediately". 
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The functions of the BMW Connected App can be found under the menu item "BMW Apps". To display the functions, your smartphone must be connected to the BMW. If an upcoming appointment is stored in the BMW Connected App, the vehicle displays a welcome screen at the start with navigation destination, call and arrival time message to the participants.
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