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Vehicle.

Get information and instructions related to the operation of BMW ConnectedDrive in your vehicle.

Latest Articles.

If the message "Connection not possible" appears repeatedly in your vehicle when you are using the BMW ConnectedDrive Services, first check whether your vehicle has no or poor mobile network reception. For example, when parking in underground vehicle parks. If this is not the case, contact your BMW Service Partner.
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Should the unlikely event occur that an installation cannot be completed, the vehicle will be in a safe condition and cannot be used. All active users of the BMW Connected App who also have their vehicle in their account will receive automatic information with reference to the Roadside Assistance/Service Partner contact.
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The error message "The upgrade cannot be installed at the moment..." displayed in connection with a BMW Remote Software Upgrade in a BMW M vehicle may help to protect engine components that are too hot. In this case, you must first park your BMW M vehicle for cooling purposes before installation. After 30 to 60 minutes, you can restart the upgrade via the "Settings", "General", and "Remote Software Upgrade" menu.
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No. Your vehicle prevents the transmission by the function "Screen Mirroring" from a speed of 7 KM/H.
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Technical requirement for the use of the BMW Intelligent Personal Assistant in the vehicle is a BMW Live Cockpit Professional with a fully digital instrument display. In order to use all functions (e.g. In-Car Experiences) the BMW Connected Package Professional (SA 6C3/ SA 6C4) is required as well. Prices, offers and runtimes may vary depending on country and vehicle.
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Yes, the "Screen Mirroring" function transfers the contents of your smartphone to the screens of your rear seat entertainment system without any restrictions in terms of vehicle speed.
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Yes. The BMW Digital Charging Service gives top priority to fully charging the battery at the set time of departure. However, the period between plugging in and the set departure time must be sufficient to fill the battery of your BMW i or BMW i Performance Vehicle with the maximum available charging power.
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You can use the dictation function in the vehicle if your navigation system supports it (New Generation Navigation Professional + Bluetooth interface) and you are using a smartphone. The dictation function can be accessed via the "Office" menu in your vehicle (menu item "Compose"). Upon first use, you must accept Nuance's Terms and Conditions. Fees may apply for the use of this function. Further information is available at http://www.nuance.com/bmw
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BMW ConnectedDrive Driver Profiles save individual settings upon leaving the vehicle, connects these to the used car key and reactivates these settings when the vehicle is unlocked with the same key.
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If the BMW Digital Charging Service does not take the "Intelligent charging" setting into account, this is often caused by an incorrect setting or a connection error. Check the correct setting of the charging mode and any error messages in the vehicle or on the Wallbox. Check the Internet connection of your BMW i Wallbox Connect and the mobile phone connection of your vehicle. In addition, non-activated GPS positioning in the vehicle can prevent the charging mode "Intelligent charging". 
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The option "Comfort Access (SA 322)" is required. The required NFC Technology is built into all BMW vehicle from 07/18.
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No, the simultaneous use of two or more BMW Apps in the vehicle display is not possible.   
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Only a confirmation for the transmission of the last TeleService data is stored in the vehicle.
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Depending on the region, the USB map update from BMW ConnectedDrive includes up 32GB of data. The upload in the vehicle therefore takes up to one hour.
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Not all the attributes listed are available for all vehicles. For example, the sun roof status is only relevant for your vehicle if it has a sun roof. If this is not the case, the corresponding attribute for your vehicle is set to the value NOT AVAILABLE.
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For security reasons, the security token is only valid for four hours. Once a new security token is requested previously requested tokens become invalid. Therefore it is not recommended to request several tokens within a short period of time.
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This is due to technical reasons and does not affect any other functions of your smartphone in connection with the vehicle.
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Yes. Only some apps like Glympse or the BMW M Laptimer do not work at the same time.
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If you have booked the BMW ConnectedDrive Services "USB Map Update" for your vehicle, you will need the "BMW Download Manager" program to download it. When you start the program and select your vehicle, you will find out whether a new version of the map material is available for download. You will not receive any further notification of the latest map material.
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The BMW ConnectedDrive Store shows all ConnectedDrive Services available or booked for your vehicle with durations and prices.
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