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Vehicle.

Get information and instructions related to the operation of BMW ConnectedDrive in your vehicle.

Latest Articles.

No. It is not possible to interrupt the approx. 20-minute installation of a BMW Remote Software Upgrade.
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The BMW Intelligent Personal Assistant is part of the option BMW Live Cockpit Professional (SA 6U3). In order to use all functions (e.g. In-Car Experiences) the BMW Connected Package Professional (SA 6C3/ SA 6C4) is required as well.
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A private sub-network of a mobile service provider, accessible only to BMW vehicles, transmits the data to a server operated by BMW. The secure connection is established via a SIM card installed in the vehicle ex works.
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You will use the username and password of your BMW ConnectedDrive account to access your personal data in the vehicle.
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BMW ConnectedDrive driver profiles store your individual settings such as radio stations, navigation destinations, favourite buttons, seat, mirror and steering column positions. In addition, the settings of Head-Up Display, air conditioning, driver assistance systems and driving dynamics are also stored.
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Yes. BMW Roadside Assistance can restore your vehicle to get back on the road again even after a BMW Remote Software Upgrade has been aborted several times. However, not all BMW Roadside Assistance vehicles in all BMW ConnectedDrive countries have the necessary equipment. Contact your BMW Service Partner.
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Vehicles with the BMW Operating System BMW OS 7 require the option BMW Live Cockpit Plus (SA 6U2) in combination with the option Connected Package Plus (SA 6C2) or the option Live Cockpit Professional (SA 6U3) in combination with the option Connected Package Professional (SA 6C3/4) to use Apple Car Play.
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The BMW Digital Charging Service is available for all BMW i and BMW i Performance Vehicles. 
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The BMW ConnectedDrive Service BMW Teleservices notifies the BMW Service Partner you have stored in the BMW ConnectedDrive Customer Portal or in the Connected App when service is required.
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Technical requirement for the use of the BMW Intelligent Personal Assistant in the vehicle is a BMW Live Cockpit Professional with a fully digital instrument display. In order to use all functions (e.g. In-Car Experiences) the BMW Connected Package Professional (SA 6C3/ SA 6C4) is required as well. Prices, offers and runtimes may vary depending on country and vehicle.
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No. Your BMW dealer must activate the "My Car Is Born" function using a welcome code. The function ends when your vehicle is handed over to your BMW dealer.
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In addition to your username, you can save an abbreviated vehicle login to make it easier to login to the vehicle. You can also login to My BMW ConnectedDrive using the vehicle login.
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These options use a special Wi-Fi antenna that also connects Apple CarPlay to your vehicle.
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If the message "Connection not possible" appears repeatedly in your vehicle when you are using the BMW ConnectedDrive Services, first check whether your vehicle has no or poor mobile network reception. For example, when parking in underground vehicle parks. If this is not the case, contact your BMW Service Partner.
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Select "Settings" and "Profiles" in your BMW. Select "Import profile", connect a "USB storage device" and confirm with "OK".
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Yes, different Bluetooth functions can be active at the same time. After the smartphone is successfully paired, select the connected device under "Mobile devices" and activate or deactivate the respective functions, such as "Telephone", "Bluetooth-Audio" or "Apps".  
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You may have selected a charging time that is too short for the BMW Digital Charging Service or a connection error may have occurred. 
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It is possible that your vehicle does not have a mobile network connection , for example in underground parking garages. Move the vehicle to a different location and update the BMW Services again.
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Should the unlikely event occur that an installation cannot be completed, the vehicle will be in a safe condition and cannot be used. All active users of the BMW Connected App who also have their vehicle in their account will receive automatic information with reference to the Roadside Assistance/Service Partner contact.
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No. Since these models do not have the NFC Sensors built in, a retrofit is not possible.
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